Add an FTP Account

Adding an FTP account will allow access to the domain’s folder on the server’s hard disk.

To create an FTP account:

  1. Enter a username.
  2. In the Password box, type the account’s password.
    • Remember that a secure password should be used. A secure password does not contain dictionary words and includes letters, numbers, and symbols.
    • For help generating a strong password, click the Generate Password button.
  3. Retype the password in the Password (Again) box.
  4. Specify a directory you wish to access via FTP.
    • The Directory field defines the default directory and the top level of directory access that will be granted to the new account. In other words, an account with a Directory assignment of /$dir will not be allowed to access the / (root) directory; however, it will be able to access all of its sub-folders.
  5. Set the disk space quota. The Quota field determines how much disk space will be allocated to the FTP account.

If you have trouble uploading files via FTP, you may need to adjust the quota to allow more disk space for your account.

note Note: You will not be able to exceed the disk space quota allocated by your hosting plan; if you are currently using the maximum disk space allowed by your plan, you may need to upgrade your hosting account or delete old or unused files.

Upon creation, the new account should be displayed in the list below. This list contains 4 functions for existing accounts. You can:

  • Change a password.
  • Adjust a quota.
  • Delete an account.
  • Configure an FTP client.

To search through several FTP accounts, enter a keyword in the Search box. cPanel will show only the accounts that contain the keyword.

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